Privacy Policy

PRIVACY POLICY AND DATA PROTECTION – CHILEWITHYOU

At ChileWithYou, the privacy of our guests and users is an absolute priority. This Privacy Policy describes how we collect, use, store, and protect the personal data you provide when using our direct booking website.

1. INFORMATION WE COLLECT

To manage your bookings and offer you a premium accommodation experience, we collect the following personal data during the purchase process:

* Contact and identification data: Full name, ID or passport number, date of birth, email address, phone number, and home address.

* Payment information: Credit or debit card details processed securely and encrypted through our integrated payment gateways (we do not directly store your full card details).

2. HOW WE USE YOUR DATA

The personal data we collect is used exclusively for the following purposes:

* To process, confirm, manage, and guarantee your accommodation bookings.

* To facilitate operational communication before, during, and after your stay (such as check-in instructions and service coordination).

* To comply with local legal regulations applicable to short-term furnished civil rental agreements.

3. DATA PROTECTION AND STORAGE

We implement strict technical and administrative security measures to protect your data against unauthorized access, loss, alteration, or disclosure. Your personal information is stored in secure environments provided by our booking management platform (Stays.net).

4. DATA SHARING WITH THIRD PARTIES

ChileWithYou does not sell, rent, or trade your personal data with third parties. Your data will only be shared with essential service providers necessary to execute your stay (for example, authorized payment gateways or the operational staff strictly necessary to coordinate your check-in).

5. USER RIGHTS

You have the right to access, rectify, update, or request the deletion of your personal data from our databases at any time. To exercise these rights or make any inquiries about your privacy, you can directly contact our management team through the support channels on our website.